Those problems are deep and ongoing. The California State Auditor, Elaine M. Howle, issued a report on 13 November 2012 finding that the California Employment Development Department's management of the state's unemployment program still does not meet acceptable performance levels related to core benefits measures, such as the timely processing of unemployment insurance claims.
In addition, California's state auditor found that the agency has failed to implement a number of reforms it specified following a 2010 audit of the agency, but interestingly, noted that the agency made a unique effort to achieve one of them - the one that allowed it to receive $839 million in economic stimulus funds in return for establishing an "alternate base period" for determining benefit eligibility for jobless claim filers, which it put on the fast track and received in July 2011.
So apparently, if you want to get California's Employment Development Department to achieve a goal, such as the timely processing and reporting of initial unemployment insurance claims, one needs to dangle a check with a lot of zeroes on it in front of the state agency's management to provide a sufficient incentive for them to do so.
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