The Obamacare website is fixed!!! (Kinda.) Well, it still lacks any basic security measures, it is still logging people off for no reason, and it’s not actually enrolling people who complete the application process… So, yeah: It’s close enough for government work.
Let me put this another way: You spend days logging on (and re-logging on) to the website. You even get through setting up a username and password. You finally get to enter your personal information (don’t worry: You will soon be winning a Nigerian lottery).You even get to view some rates and plans. And… You pick one… Well, it turns out that you still might not be enrolled in any actual insurance plan.
Consider this story from ABC News:
Bob Shlora of Alpharetta, Ga., was supposed to be a belated Obamacare success story. After weeks of trying, the 61-year-old told ABC News he fully enrolled in a new health insurance plan through the federal marketplace over the weekend, and received a Humana policy ID number to prove it. But two days later, his insurer has no record of the transaction, Shlora said, even though his account on the government website indicates that he has a plan.
Maybe it will give Bob a little comfort to know that the IRS will be verifying his enrollment for him on next year’s tax assessments. (Don’t get sick Bob.) Bob’s reaction to the fiasco, however, was typical of American’s disdain for government enterprises:
“I feel like this: My application was taken … by a bureaucrat, it was put on a conveyor belt and it’s still going around, and it’s never going to leave the building,” he said. “I’ve lost hope. If it happens, great.”
In all fairness, it’s not really the website’s fault. After all, it is run by the government.
In the wake of security horror stories, website crashes, and consumer data mishaps, it should seem ironic that the President’s renewed sales pitch revolves around bringing the experience up to the standards we’ve become accustomed to in the private sector.
Remember when Obama explained that the website would be easier than making a purchase on e-bay or Amazon? Remember when he compared his website’s glitches to those of the new Apple operating software?
If the objective is to have a healthcare system that operates as efficiently and easily as the private sector economy… Then, why did we hand control over to the government?
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