This recession has been atypical in many ways -- including
its effect on the luxury-goods sector. In the other
recessions we've seen since World War II,
the luxury sector mainly stayed intact. However, this time it
appears to have lost its luster.
High-end retailers
Tiffany (NYSE: TIF) and
Ralph Lauren (NYSE: RL) have been battling
for sales, while off-price retailer
TJX (NYSE: TJX) -- owner of T.J. Maxx and
Marshalls, which sell designer clothing at reduced prices --
just raised its full-year sales outlook.
Consulting firm Bain & Co. projects the luxury sector
won’t recover until 2011
or 2012. However, the sector is weathering the storm by using
smart pricing strategies and inventory management.
Altering pricing strategies
High-end accessories retailer
Coach (NYSE: COH) has rebalanced the pricing
of its current assortment of handbags. By increasing the
proportion of handbags introduced at prices below $300 from
about 30% in fiscal year 2009 to 50% now, Coach has been able
to reduce its average retail in handbags by about 10% to 15%
in its North American retail
stores. “This rebalancing gives
the consumer more choices at prices she is willing to pay or
is able to afford … [allowing us to] still
generate excellent margins,†said Lew Frankfort,
chairman and CEO of Coach.
Similarly,
Saks (NYSE: SKS) is also reconfiguring its
pricing strategy by shifting a greater amount of inventory
into more moderate price ranges, while still maintaining
high-level pricing within brands. "We have a strategy
that's all about what we call
‘high-end and accessible luxury,'" Stephen
Sadove, chairman and CEO of Saks, said in an interview.
“That means selling luxury at a good,
better and best price point.â€
Saks has shifted a slice of its pricing from the
“best†price point down to
“good†and
“better.â€
“We've learned that
people continue to like brands, and they
don't want to trade down from one brand to
another, but will [buy at lower price points] within the
brand,†Sadove said. “So if
customers happen to love Prada -- within the brand of Prada,
they're changing some of their desires
relative to price points.â€
High-end department store
Nordstrom (NYSE: JWN) has also lowered prices
through the second quarter on its brands. The retailer said
on its second-quarter earnings call that it expects
lower-than-average prices through the end of this year
compared with last year.
In contrast, luxury retailer Tom Ford International is
being very judicious about adjusting prices, with the
exception of adjustments made for currency fluctuations,
which may alter prices depending on the region.
“We looked at the overall collection and
there were some price points that we adjusted, but the basic
positioning of the brand was not changed,â€
Domenico De Sole, chairman of Tom Ford International, said in
an interview.
Tom Ford International is situated at the very high end of
the luxury goods market, which means its higher prices go
along with the brand positioning. If the company were to
lower prices dramatically, it would risk altering its brand
image and positioning.
“If you have a brand and you have a
certain price positioning, which every brand has,
that's what you are,†De Sole
says. “You can address some of the pricing
issues, but Chanel cannot become [
Gap (NYSE: GPS)]. You can change some prices,
but you can't change who you
are.â€
Consumers and the outlook for luxury
Higher-end consumers are beginning to resurface after
taking a hiatus since last fall.
“We've seen that
consumers are gradually coming back to visit stores and malls
at levels they did not in recent quarters,†says
Coach's Frankfort. “We
are also seeing improvement in consumers'
attitudes. Clearly, we're well over the
worst, which was last holiday season.â€
Saks' Sadove agrees that the trend in
shopping compared with the beginning of the year is
“substantially better,†though
still down from in the past. “I would
describe it as if we're in a little bit of
an ‘L,' where it went
straight down and we're now at the bottom
of the ‘L,' where
it's stabilized,†says
Sadove.
After a difficult spring, De Sole says he is starting to
see a slow recovery and better performance in the U.S. this
fall: “I suspect this fall will be an
improvement compared to a year ago, but nothing
special.†Continued... |