On a recent visit to Motley Fool HQ,
Costco (Nasdaq: COST) CEO Jim Sinegal
remarked, "We sell 30-pound containers of mayonnaise. Isn't
that great? We'd sell a bigger one, but they don't make
it."
The retailer of pianos, coffins, and, yes, 30-pound jars
of mayonnaise has managed to continue growing during the
recession and impressively avoid layoffs altogether.
How does Costco stay ahead of competitors such as
BJ's Wholesale Club (NYSE: BJ) and even
Target (NYSE: TGT)? Sinegal chatted with us
about staying ahead of competitors, wading the recession,
pricing, and Costco's metrics for measuring success. Here are
three quick hits from the conversation we had with him.
(Note: You can listen to the entire audio interview at
www.motleyfoolconversations.com.)
Barriers to growth in a recession
The lackluster real estate market has been an
impediment for Costco, making it difficult for the company to
open stores in new locations. "I thought there would be
plenty of real estate opportunities to go out and grow the
business, but they've been tough to come by because in many
instances nobody knows who owns the land anymore." Sinegal
told us Costco tried to broker a deal for a major shopping
center in Virginia, but both the developer and the bank went
broke: "So now that deal will probably die."
Sinegal also said that Costco has also struggled with
deflation. As the dollar has weakened, it has pushed
international business results down 8% in U.S. dollars for
the first 11 months of the fiscal year. Results were up 9% in
local currency terms.
Likewise, gasoline has been a big drain on Costco. Sales
of gasoline have skidded by nearly $2 billion since last
year. Though, the point of comparison is more pronounced, as
the price of gas was around $4 per gallon last year.
Additionally, as fuel prices have fallen, Costco has lowered
prices. "We did our best to try to lower prices for the
consumers, which is why good companies not only find a way to
thrive but to build market share during tough times."
Sinegal on pricing
Sinegal observed that as commodity prices have come
down so have prices. Â He noted that the consumer
has become a lot smarter about what she or he buys:
You're seeing that the private label is becoming much more
important across the country. [It's] not just in Costco,
where our Kirkland Signature is very popular, but in
Kroger (NYSE: KR) and
Wal-Mart (NYSE: WMT) and in every retailer
across the country because oftentimes people realize you're
going to get the same product in a private label package that
you would get from a brand product.
For example, Costco sells Kirkland Signature detergent for
$13.99 and
Procter & Gamble's (NYSE: PG) Tide Liquid
at $20.99, and there's a good chance that consumers will
purchase the less-expensive product. Continued... |