Last week was a big one for
Microsoft (Nasdaq: MSFT). The
Windows 7 launchwent off smoothly by all accounts, and
Redmond can start putting the
Vista debacle behind it. "
Good riddance," say many consumers, reviewers, and
pundits. Also, the company reported stronger-than-expected
earnings, and saw its stock pop in a way that would make any
$250 billion company blush.
But that's not all. In the lingering desert heat of
Scottsdale, Arizona, the first
Microsoft-branded retail storeopened. Some might say that
Microsoft is desperately trying to duplicate the
Apple (Nasdaq: AAPL) store and its
unquestioned success, and it's easy to
dismiss this storeas a simple copycat effort.
The critics may be right about the Apple-tinged
inspiration, but Microsoft is putting its own spin on this
one. Apple likes to keep its stores cool, clean, and
uncluttered; Microsoft plastered the walls with
high-definition screens, and there's a 94-inch screen hooked
up to an
Xbox 360.
The Apple stores are built to "simplify and enhance the
presentation and marketing" of Apple products, and I think
the keyword here is "simplify." From what I can tell,
Microsoft is going more for the Vegas-style sensory overload
and participation angle. In fact, the focus on eye candy and
toys reminds me more of the
Sony (NYSE: SNE) outlet in Tampa's
International Mall than the Apple store next door. That's
probably no accident.
The first Microsofties reportedly lined up outside the
store on Wednesday, and the line stretched out of the Fashion
Square Mall by the store's opening time. Early buzz seems to
be healthy, but that will fade away soon enough. I mean,
CompUSA opening its first store in Tallahassee was big news
at the time, and
we know how that worked out.
I
stillthink this is a smart move by Microsoft -- and the
company is approaching the retail sector with brains and
poise aplenty. David Porter, who runs Microsoft's new retail
division, comes with decades of experience from retail giant
Wal-Mart Stores (NYSE: WMT) and
Shrekcreator
DreamWorks Animation (Nasdaq: DWA), and he
seems to have brought plenty of visual flair to this project.
And Microsoft's portfolio of
consumer productsis wide enough that even a weathered old
tech geek like myself should run into a surprise or two in
this store.
By heading into its own smallish-format mall stores,
Microsoft also avoids stepping on the toes of major sales
partners like Wal-Mart and
Best Buy (NYSE: BBY). If the Microsoft store
concept crashes and burns, at least the company won't have
burned any bridges with longtime friends and partners. It's
worth a shot. Can't hurt, might help.
What do you think? Is Microsoft being stupid or visionary
in Arizona? The comments box below is anxious to hear your
thoughts and pass them on to Steve Ballmer.
This article was originally published as
Microsoft -- Coming Soon to a Mall Near You?on
Fool.com
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