ACKNOWLEDGE EMPLOYEES' ACHIEVEMENTS

Managers and staff members seem to value different types of employee recognition. Supervisors feel that job promotions and cash are the top ways to acknowledge administrative professionals, according to a survey by OfficeTeam and the International Association of Administrative Professionals (IAAP) that questioned 549 staff members and 300 managers. Finishing out the favored five methods, managers put paid time off, telling achievement to senior management and in-person thank-you.

On the other hand, administrative professionals rank a simple in-person thank-you and reporting the accomplishment to senior management as their most valued methods of acknowledgment. The other three types of recognition include: promotion, membership to a professional association and registration for a conference or seminar.

Providing proper methods of recognition could play a part in keeping or gaining staff members. Sixty-six percent of administrative professionals say they would probably look for another position if they didn't feel valued by their manager.

"While financial rewards should not be overlooked, the research shows there are other ways to effectively recognize someone's commitment and dedication," says Robert Hosking, executive director of OfficeTeam.

"Administrative professionals are working harder than ever, but their accomplishments usually occur behind the scenes. Therefore, praise from supervisors or colleagues that is specific, immediate and genuine can go a long way toward keeping these employees motivated and loyal."